Refund Policy

Last Updated: May 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Fadedtopology (hereinafter referred to as "we," "us," or "our") will process refund requests for services provided through our website, fadedtopology.com. Our goal is to ensure transparency and fairness while protecting our business interests and complying with applicable laws.

Scope and Applicability

This policy applies to all users of fadedtopology.com who purchase subscription services or products offered by Fadedtopology. By using our services, you agree to the terms outlined in this Refund Policy.

Definitions

  • "User": Any individual or entity that accesses or uses the services provided by fadedtopology.com.
  • "Services": The software-as-a-service (SaaS) products and related services offered by Fadedtopology through fadedtopology.com.
  • "Subscription Fee": The fee charged for access to our services on a recurring basis.
  • "Refund Request": A formal request made by a user for a refund of the Subscription Fee.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the user cancels their subscription within the first 30 days of the initial purchase.
  • If the services provided were not as described or were defective, provided that the user notifies us within 14 days of the issue.

2. Refund Process

To initiate a refund, the user must submit a Refund Request via email to [email protected]. The Refund Request must include:

  • The user's account information.
  • The reason for the refund request.
  • Any relevant documentation supporting the request.

Upon receipt of the Refund Request, we will review the request and respond within 14 business days. If approved, refunds will be processed to the original payment method used at the time of purchase.

3. Non-Refundable Fees

The following fees are non-refundable:

  • Any Subscription Fees paid after the 30-day initial period.
  • Fees for additional services or products purchased outside of the standard subscription.

User Rights and Obligations

Users have the right to request a refund as outlined in this policy. Users are obligated to:

  • Provide accurate and complete information in their Refund Request.
  • Notify us of any issues with the services promptly, within the specified time frames.

Limitations and Disclaimers

While we strive to provide high-quality services, we do not guarantee that our services will meet all user expectations. We reserve the right to refuse a refund if:

  • The user fails to comply with the terms of this Refund Policy.
  • The Refund Request is made after the specified time frames.

In no event shall Fadedtopology be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to loss of profits or data.

Data Protection/Security

We are committed to protecting your personal information. Any personal data collected during the refund process will be handled in accordance with our Privacy Policy, which can be found on fadedtopology.com.

Changes to Policy

Fadedtopology reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on fadedtopology.com. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Fadedtopology
  • Phone: +15645489045
  • Email: [email protected]
  • Address: 743 Greenwich St, New York, NY 10014, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the state and federal courts located in [Insert County/City], [Insert State].